Terms and Conditions

TERMS OF USE AGREEMENT

Effective Date: 06.02.2025

Please read this Terms of Use Agreement carefully before clicking the "I Agree" button and using Netizen Tours.

Interpretation and Definitions

Interpretation The words with initial capital letters have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural. Definitions For the purposes of this Agreement: Agreement means this Terms of Use Agreement that forms the entire agreement between You and the Company regarding the use of the Application. Application means the software program provided by the Company downloaded by You through an Application Store's account to a Device, named Netizen Tours. Application Store means the digital distribution service operated and developed by Apple Inc. (Apple App Store) or Google Inc. (Google Play Store) by which the Application has been downloaded to your Device. Company (referred to as either "the Company", "We", "Us", or "Our" in this Agreement) refers to Netizen Tours LTD. Content refers to any text, images, or other information that can be posted, uploaded, linked to, or otherwise made available by You, regardless of the form of that content. Country refers to: United Kingdom. Device means any device that can access the Application such as a computer, a cellphone, or a digital tablet. Third-Party Services means any services or content (including data, information, applications, and other products or services) provided by a third party that may be displayed, included, or made available by the Application. You mean the individual accessing or using the Application or the company or other legal entity on behalf of which such individual is accessing or using the Application, as applicable.

Acknowledgment

By clicking the "I Agree" button, downloading, or using the Application, You agree to be bound by the terms and conditions of this Agreement. If You do not agree to the terms of this Agreement, do not click on the "I Agree" button, do not download or use the Application. This Agreement is a legal document between You and the Company and it governs your use of the Application made available to You by the Company. This Agreement is between You and the Company only, not with the Application Store. The Company is solely responsible for the Application and its content. The Application Store has the right to enforce this Agreement against You as a third-party beneficiary. Since the Application can be accessed and used by other users, the use of the Application by those users is expressly subject to this Agreement. The Application is licensed, not sold, to You by the Company for use strictly in accordance with the terms of this Agreement.

License

Scope of License

The Company grants You a revocable, non-exclusive, non-transferable, limited license to download, install, and use the Application strictly in accordance with this Agreement. You may only use the Application on a Device that You own or control and as permitted by the Application Store's terms and conditions. The license granted to You by the Company is solely for your personal, non-commercial purposes.

License Restrictions

You agree not to, and You will not permit others to: License, sell, rent, lease, assign, distribute, transmit, host, outsource, disclose, or otherwise commercially exploit the Application or make the Application available to any third party.Copy or use the Application for any purpose other than as permitted under the above section 'License'.Modify, make derivative works of, disassemble, decrypt, reverse compile, or reverse engineer any part of the Application.Remove, alter, or obscure any proprietary notice (including any notice of copyright or trademark) of the Company or its affiliates, partners, suppliers, or the licensors of the Application.

User Conduct and Content

The Company is not responsible for the entries, information, or content of the Application's users. You expressly understand and agree that You are solely responsible for the Content and for all activity that occurs under your account, whether done so by You or any third person using your account.You may not transmit any Content that is unlawful, offensive, upsetting, intended to disgust, threatening, libelous, defamatory, obscene, or otherwise objectionable. Examples of such objectionable Content include, but are not limited to, the following:Unlawful or promoting unlawful activity.Defamatory, discriminatory, or mean-spirited content, including references or commentary about religion, race, sexual orientation, gender, national/ethnic origin, or other targeted groups.Spam, machine-generated content, or randomly generated content, constituting unauthorized or unsolicited advertising, chain letters, any other form of unauthorized solicitation, or any form of lottery or gambling.Containing or installing any viruses, worms, malware, trojan horses, or other content that is designed or intended to disrupt, damage, or limit the functioning of any software, hardware, or telecommunications equipment or to damage or obtain unauthorized access to any data or other information of a third person.Infringing on any proprietary rights of any party, including patent, trademark, trade secret, copyright, right of publicity, or other rights.Impersonating any person or entity, including the Company and its employees or representatives.Violating the privacy of any third person.False information and features.The Company reserves the right, but not the obligation, to, in its sole discretion, determine whether or not any Content is appropriate and complies with this Agreement, refuse or remove any Content. The Company further reserves the right to make formatting and edits and change the manner of any Content. The Company can also limit or revoke the use of the Application if You post such objectionable Content.As the Company cannot control all content posted by users and/or third parties on the Application, you agree to use the Application at your own risk. You understand that by using the Application You may be exposed to content that You may find offensive, indecent, incorrect, or objectionable, and You agree that under no circumstances will the Company be liable in any way for any content, including any errors or omissions in any content, or any loss or damage of any kind incurred as a result of your use of any content.You agree to use the Application responsibly and comply with all applicable laws. You may not:Upload or share illegal, offensive, defamatory, or otherwise objectionable content.Use the Application to harass, abuse, or harm other users.Engage in fraudulent activities, including GPS spoofing or other cheating methods.The Company reserves the right to suspend or terminate your account if you violate these rules.

Rights Granted by You to Netizen Tours in Relation to Content

By submitting or making any User Content available through Netizen Tours, you grant Netizen Tours LTD a nonexclusive, transferable, sublicensable, worldwide, royalty-free, and perpetual license (or for the maximum duration permitted under applicable law) to:Use, copy, modify, and create derivative works based on your User Content.Publicly display, perform, promote, market, and distribute your User Content.Reproduce and share your content across all platforms, including websites, social media, and marketing materials.Broadcast or publish your content in any format, including online, television, print, or other media—whether for free or for commercial purposes.Incorporate your content into new products or services, with or without modifications, at Netizen Tours’ discretion.Your ResponsibilitiesYou retain ownership of your User Content but grant Netizen Tours the above rights.You confirm that you have the legal right to share this content and that it does not infringe on any third-party rights, including copyrights, trademarks, or privacy laws.You are solely responsible for your content, including any claims or disputes that arise from it.By using Netizen Tours, you acknowledge and agree to these terms regarding content usage.

User Liability and Limitation of Liability

1. Assumption of Risk & Safe Use

Netizen Tours is a location-based application that may involve real-world travel, interactions with other users, and participation in events. By using the application, you acknowledge and agree that:You are solely responsible for your own safety and well-being while using the app.You will remain aware of your surroundings and exercise caution to avoid injury, property damage, or legal violations (e.g., trespassing or entering restricted areas).The Company does not provide medical or emergency assistance and is not liable for any injuries, accidents, or harm resulting from your use of the app.If you engage in any real-world activities while using the app, you do so at your own risk, and Netizen Tours LTD is not responsible for any personal injury, property damage, or legal consequences that may arise.

2. Your Interactions with Other People

Netizen Tours facilitates real-world interactions, and you are solely responsible for your safety and conduct. Netizen Tours LTD is not liable for disputes, harm, or consequences arising from your interactions.Safe and Respectful ConductYou agree not to:Harass, threaten, or harm others.Engage in discriminatory, fraudulent, or illegal activities.Share or solicit personal information inappropriately.Impersonate others or mislead users.Trespass, or in any manner attempt to gain or gain access to any property or location where you do not have a right or permission to be, and will not otherwise engage in any activity that may result in injury, death, property damage, nuisance, or liability of any kind.If you feel unsafe, report issues to Netizen Tours and, if necessary, contact local authorities.Reporting & EnforcementNetizen Tours may suspend or terminate accounts for violations. Reports of misconduct should be sent to Netizen Tours contact details. No Liability for Third-Party DisputesNetizen Tours is not responsible for resolving disputes between users or third parties. You waive all claims against Netizen Tours for issues arising from your interactions.By using the app, you accept full responsibility for your interactions. If you do not agree, do not use Netizen Tours to engage with others.

Indemnification

You agree to indemnify, defend, and hold harmless Netizen Tours LTD, its affiliates, employees, officers, and partners from and against any claims, damages, liabilities, losses, and expenses (including legal fees) arising out of or related to:Your use of the application in violation of applicable laws or third-party rights.Any damage, injury, or harm to yourself or others caused by your actions while using the app.Any disputes between you and other users, businesses, event organizers, or third parties encountered through the app.You agree that Netizen Tours LTD is not responsible for resolving disputes between users or third parties and that any legal claims related to your use of the app will be handled at your own expense.

No Compensation for Service Loss, Account Termination, or Virtual Items

Netizen Tours does not guarantee uninterrupted service and may modify, suspend, or discontinue the app at any time without liability to you.If your account is suspended or terminated due to a violation of the Terms, you will not be entitled to compensation for any collected virtual goods.Any progress, achievements, or digital content associated with your account may be lost due to suspension, technical issues, or service updates, and Netizen Tours is not liable for any resulting losses.

Who May Use Our Services

Unless stated otherwise for a particular Service, children are not allowed to use the Services. A “Child” is defined as follows: anyone under 16 years old. Eligibility for ChildrenUnless stated otherwise for a specific service, children under 16 are not permitted to use Netizen Tours. However, children under 16 may participate with the explicit consent, supervision, and responsibility of a parent or legal guardian. Parents or guardians assume full liability for their child’s use of the Services.If a specific tour or event is designed for children under 16, they must:Register separately for that event.Have a parent or legal guardian review and sign the applicable Terms & Conditions.Participate under the supervision of an authorized adult (e.g., parent, school, or NGO representative).Have their data deleted upon completion of the event unless consent is given for retention per applicable laws.By allowing their child to use Netizen Tours, parents and guardians acknowledge and accept all associated risks and responsibilities.

Third-Party Services & External Content

The application may include third-party content, maps, travel services, advertisements, or external links.Netizen Tours does not own, control, or endorse third-party services and is not liable for any errors, outages, financial losses, or damages resulting from them.Your use of third-party services is entirely at your own risk, and you should review the respective terms and privacy policies of those services before using them.

Intellectual Property

The Application, including without limitation all copyrights, patents, trademarks, trade secrets, and other intellectual property rights, are and shall remain the sole and exclusive property of the Company.The Company shall not be obligated to indemnify or defend You with respect to any third-party claim arising out of or relating to the Application. To the extent the Company is required to provide indemnification by applicable law, the Company, not the Application Store, shall be solely responsible for the investigation, defense, settlement, and discharge of any claim that the Application or your use of it infringes any third-party intellectual property rights.

Updates to the Application

The Company may from time to time provide enhancements or improvements to the features/functionality of the Application, which may include patches, bug fixes, updates, upgrades, and other modifications.Updates may modify or delete certain features and/or functionalities of the Application. You agree that the Company has no obligation to (i) provide any Updates, or (ii) continue to provide or enable any particular features and/or functionalities of the Application to You.You further agree that all updates or any other modifications will be (i) deemed to constitute an integral part of the Application, and (ii) subject to the terms and conditions of this Agreement.

Third-Party Services

The Application may display, include, or make available third-party content (including data, information, applications, events, other products, services offered by venues, locations that are also marked as a pin on maps and in our tours) or provide links to third-party websites or services.You acknowledge and agree that Netizen Tours LTD shall not be responsible for any Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality, or any other aspect thereof. The Company does not assume and shall not have any liability or responsibility to You or any other person or entity for any Third-Party Services.You must comply with applicable third parties' Terms of Agreement when using the Application. Third-Party Services and links thereto are provided solely as a convenience to You, and You access and use them entirely at your own risk and subject to such third parties' Terms and Conditions.

privacy policy

The Company collects, stores, maintains, and shares information about You in accordance with Our Privacy Policy: https://www.netizentours.com/privacy-policy.By accepting this Agreement, You acknowledge that You hereby agree and consent to the terms and conditions of Our Privacy Policy.

No Warranties

The Company application is provided to You"AS IS" and "AS AVAILABLE", without any warranties of any kind, expressed or implied. To the fullest extent permitted under applicable law, the Company, on its own behalf and on behalf of its affiliates, licensors, and service providers, expressly disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.The Company makes no guarantees that:The Application will meet your specific expectations or requirements.The Application will be error-free, uninterrupted, or function without delays or technical issues.Any location-based services, travel recommendations, event listings, or social features will be accurate, up-to-date, or available in all geographic locations.The Application will be compatible with all devices, software, or third-party services.Any defects in the Application will be corrected.You acknowledge that the Company relies on third-party services (e.g., mapping APIs, event listings, social login features) and cannot guarantee their availability or accuracy. The Company shall not be responsible for any losses, inaccuracies, or damages resulting from such third-party dependencies.Furthermore, the Company does not warrant that the Application, its servers, content, or any communications from the Company will be free of viruses, malware, trojans, worms, or other harmful components.Some jurisdictions may not allow the exclusion of certain warranties or implied protections under consumer law. In such cases, the exclusions above apply only to the maximum extent permitted under applicable law.If any warranty exists under law that cannot be disclaimed, the Company (not the Application Store) shall be solely responsible for such warranty obligations.

Term and Termination

This Agreement shall remain in effect until terminated by You or the Company. The Company may, in its sole discretion, at any time and for any or no reason, suspend or terminate this Agreement with or without prior notice.This Agreement will terminate immediately, without prior notice from the Company, in the event that you fail to comply with any provision of this Agreement. You may also terminate this Agreement by deleting the Application and all copies thereof from your Device or from your computer.Upon termination of this Agreement, You shall cease all use of the Application and delete all copies of the Application from your Device.Termination of this Agreement will not limit any of the Company's rights or remedies at law or in equity in case of breach by You (during the term of this Agreement) of any of your obligations under the present Agreement.

Data Retention & Legal Considerations

Upon termination, your access to the Services will be revoked, and your data may be deleted or retained based on the following legal grounds:Legal Obligation – Netizen Tours may be required to retain certain data to comply with legal or regulatory requirements (e.g., Online Safety Act 2023, Ofcom requests for content moderation evidence).Legitimate Interests – If necessary, data may be retained to protect Netizen Tours LTD from legal claims or disputes (e.g., evidence of Terms of Service violations).Public Interest & Criminal Activity – Data may be preserved and reported to law enforcement if linked to illegal activities, including but not limited to:Hate speechChild exploitationFraud or financial crimesTerrorism-related content

Effects of Termination

You must cease all use of the application and delete all copies from your device(s).Termination does not limit Netizen Tours’ rights to seek legal remedies for violations occurring during the Agreement’s term.By using Netizen Tours, you acknowledge and accept these termination and data retention provisions.

Indemnification

You agree to indemnify and hold the Company and its parents, subsidiaries, affiliates, officers, employees, agents, partners and licensors (if any) harmless from any claim or demand, including reasonable legal' fees, due to or arising out of your: (a) use of the Application; (b) violation of this Agreement or any law or regulation; or (c) violation of any right of a third party.

Limitation of Liability

To the maximum extent permitted by applicable law, the Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to physical injury when using the app, loss of profits, data, or goodwill.

Product Claims

The Company does not make any warranties concerning the Application. To the extent You have any claim arising from or relating to your use of the Application, the Company, not the Application Store, is responsible for addressing any such claims, which may include, but not limited to: (i) any product liability claims; (ii) any claim that the Application fails to conform to any applicable legal or regulatory requirement; and (iii) any claim arising under consumer protection, or similar legislation.

Changes to this Agreement

The Company reserves the right to modify or replace this Agreement at any time. Material changes will be notified at least 30 days before taking effect. Continued use of the Application constitutes acceptance of the new terms.

Governing Law

This Agreement shall be governed by the laws of the United Kingdom without regard to its conflict of law provisions.

Entire Agreement

This Agreement constitutes the entire agreement between You and the Company regarding the Application and supersedes any prior agreements.

Contact Us

If you have any questions, You can contact Us:By email: contact@netizentours.com